Jr Asst Purser (Japanese Speaking) - IHR
Department: Guest Svc

Employment Type: Fixed Term Contract

Location: Mexico - IHR

By applying to this position, your application will be submitted to InSearch HR, our Integral Talent Partner in Mexico. A professional recruiter from InSearch will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate.

Set a course for adventure with Princess Cruises The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly,



attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities
- Consistently assists the Guest Services teams with daily operational inquiries from Japanese-speaking passengers.
- Provides a positive first impression to every passenger and staff member through a warm, welcoming greeting.
- Consistently maintains high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all passengers, with a particular focus on Japanese-speaking passengers.
- Promptly and meaningfully addresses and acts upon all passenger inquiries regarding onboard amenities and services, with a focus on Japanese-speaking passengers.
- Ensures all complaints from non-English-speaking passengers a

📌 Guest Services Officer (Ciudad de México)
🏢 Princess Cruises
📍 Ciudad de México