Location
Mexico City (Colonia Anáhuac) – 100% On-Site

Schedule
Full-Time (Tuesday - Saturday)

Are you an organized, detail-oriented professional looking for stability, continuous career improvement, and an unmatched benefits package?

We are seeking a Bilingual Document & Client Correspondence Specialist to join our team in Mexico City. In this role, you will be the backbone of our administrative operations, ensuring that international corporate and legal documents (with a heavy focus on US government agencies like USCIS) are seamlessly processed, digitized, and delivered to our clients on time.

If you have a background in document control, administrative support, legal assistance, or international logistics, and you speak fluent English, we want to hear from you

Key Responsibilities
- Document Control & Management: Receive, sort, batch, and scan high volumes of incoming official mail and corporate correspondence.
- Client Communication: Contact international clients via phone to inform them of received high-importance documents (e.g., Work Permits, Green Cards)



and confirm their preferred shipping logistics.
- CRM & Data Entry: Accurately record phone interactions, case status updates, and document tracking details using our internal CRM software (Litify/Salesforce).
- Quality Assurance: Maintain strict document integrity, organization, and compliance across physical and digital file systems.
- Shipping Logistics: Create shipping labels and coordinate reliable outgoing mail/courier services to ensure error‑free deliveries.

Qualifications & Requirements
- Experience: 2–4 years of experience in administrative roles, document control, customer service, or as a legal/operations assistant.
- Languages: 100% Bilingual (English & Spanish). Must be able to hold fluent phone conversations with general clients and easily comprehend US legal/governmental documentation.
- Technical Skills: High proficiency in document management systems, scanners, Microsoft Office/Spreadsh

📌 Bilingual Document Specialist (Ciudad de México)
🏢 Aguila International Services, S. DE R. L DE
📍 Ciudad de México