Job Title: Customer Service Agents - Español - CDMX
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Type: Full-Time
Location: Insurgentes Sur, Mexico City
WHAT’S IN IT FOR YOU?
- A diverse, general organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
- Endless career opportunities and clear paths for career development
- A competitive salary
- Inclusive perks and benefits
- Opportunity for monthly performance incentives
- Great weekly, biweekly and monthly activities
- Great raffles and prizes

What You Want Matters To Us
Think about making a check list with all of the things that would make you feel good at work.



Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.
This role is the perfect opportunity for someone considering a career in customer services.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM:
- Courteous with strong customer service orientation
- Intermediate - Adva

📌 Customer Service Agents (Santiago de Querétaro)
🏢 Concentrix
📍 Santiago de Querétaro