12 ago
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Sap
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San Pedro Garza García
12 ago
Sap
San Pedro Garza García
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We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The SAP Mexico Next Gen program is a global-minded, strategic, paid graduate program that provides recent university graduates with opportunities to find purpose in their careers. This is more than a graduate program, it’s the foundation for a career built on connection, creativity, and impact.
We are looking for recent college graduate in Monterrey, Mexico who is driven by a desire to provide our customers with outstanding customer service.
The key responsibility is to assist our customers in resolving issues related to the implementation, deployment, functionality, and usage of SAP Products.
Duration: 24 months
Eligibility Guidelines: Newly graduated or 2 years from graduation. Maximum of 2 years of professional experience.
What you'll do
- Enable customers to implement and operate their SAP solutions efficiently
- Collaborate closely with other SAP Lines of Business (LOBs) to ensure great customer service
- Perform the root cause analysis of reported incidents
- Participate in global projects around support processes, infrastructure requirements and quality assurance
- Provide solutions to technical and functional issues impacting customers’ business processes and their ability to utilize SAP Ariba, SAP Business Network, or SAP Fieldglass applications
- Provide consulting for customers on procedural issues and queries
- Report errors and code defects to development orga
📌 Next Generation Support Engineer (San Pedro Garza García)
🏢 Sap
📍 San Pedro Garza García