Concentrix in Mérida, Mexico, seeks a Training and Quality Manager to oversee and shape the organization's training and QA programs. You will design curricula, lead delivery, and set quality standards across departments.
The role emphasizes continuous improvement, coaching, and performance measurement, requiring strong English skills and proven leadership in call center or BPO environments. This position offers opportunities to implement scalable learning solutions, monitor outcomes with KPIs,
📌 Growth-Focused Training (Mérida)
🏢 Concentrix
📍 Mérida
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