12 ago
|
Pearson
|
México
Who we are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.
To learn more: https://plc.pearson.com
Our team
The International Higher Education Strategic Sales team plays a key role in enabling scalable, high‑quality sales execution across Pearson. Working at the intersection of commercial strategy, service delivery, and operational excellence, the team partners closely with sales, customer success, portfolio, product, and technology functions to bring Access sales models to life and continuously improve how they are delivered.
About the Role
We are looking for a customer‑facing Implementation Specialist to join the Strategic Sales team. In this role, you will support the delivery of the most complex opportunities closed by the Strategic Sales team, ensuring end‑to‑end execution across cross‑functional teams.
You will help keep initiatives on track, manage risks and dependencies, and ensure delivery commitments are met with consistency, quality, and a strong customer and commercial focus.
Key Responsibilities
- Lead and support the end‑to‑end delivery of services across sales models, ensuring alignment with agreed timelines, scope, and delivery standards.
- Coordinate the planning, execution, and delivery of Access‑related initiatives and go‑to‑market activities across multiple projects and workstreams.
- Track milestones, dependencies, and risks, proactively identifying issues and driving timely resolution.
- Act as a key point of contact for delivery performance, service status, and issue escalation, ensuring clear communication across stakeholders.
- Define, monitor, and report on key delivery metrics, including KPIs, SLAs, and milestone performance.
- Drive continuous improvement initiatives to enhance delivery efficiency, cons
📌 Advanced Specialist, Implementation Specialist (México)
🏢 Pearson
📍 México