Blue Yonder is seeking a Support Engineer II to provide exceptional customer experience and technical solution support. You will own Tier 2 solutions, troubleshoot deployments, and collaborate across teams to drive stable service and adoption of the SaaS platform.
You will work in shifts, provide out-of-hours support as required, and engage in knowledge sharing to improve service quality and customer outcomes.
📌 Senior Support Engineer II — SaaS (Monterrey)
🏢 Blue Yonder
📍 Monterrey
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