Overview
We are looking for a Distribution Specialist to support the electronic distribution operations of Royalton Hotels & Resorts, working cross-functionally with Operations, Reservations, Revenue Management, Sales, and Marketing.

At Royalton Hotels & Resorts, we are EPIC people.

Our Values

The success of Royalton Hotels & Resorts is driven by our entrepreneurial, passionate, innovative, and customer-centric hosts. Be EPIC.

Responsibilities
- Managing and maintaining hotel rates, inventory, packages, and content across all electronic distribution channels, including CRS, PMS, OTAs, wholesalers, GDS, B2B portals, and direct channels.
- Ensuring the correct configuration and ongoing maintenance of rate plans, room types, promotions, policies, and inventory in systems such as SynXis, NewHotel, HPP, MARSHA, and GDS platforms.
- Auditing distribution systems on a regular basis to ensure compliance with brand standards, SOPs, and distribution guidelines.
- Providing support to Operations, Reservations, Revenue Management, Sales, and Marketing teams, ensuring rate parity,



availability accuracy, and optimal channel performance.
- Testing and validating channel connectivity to guarantee bookable rates, correct content display, and seamless reservation delivery across all partners.
- Monitoring and resolving interface problems, rejected reservations, and connectivity issues, escalating cases when required.
- Coordinating with IT teams, system providers, contracting teams, and hotels to resolve technical and operational system issues.
- Supporting new property openings by loading hotel content, rates, inventory, and connectivity across all required systems, meeting established timelines.
- Managing Marriott distribution tools and platforms to ensure the correct execution of promotional strategies, offers, and technical requirements.
- Participating in audits, system testing, and continuous improvement initiatives focused on distribution efficiency and revenue optimizati

📌 Distribution Specialist (Cancún)
🏢 Royalton Hotels & Resorts
📍 Cancún