12 ago
|
Saint Laurent
|
Xico
12 ago
Saint Laurent
Xico
**Summary**
ABOUT SAINT LAURENT
Founded in ****, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a **** collection called 'Rive Gauche', synonymous with youth and freedom.
This shift represented a first critical step in the modernization of fashion and revolutionized the socio
- cultural landscape.
In ****, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
****, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
**PURPOSE OF THE POSITION**:A Client Advisor contributes actively to the store sales and key indicators achievement.
They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients.
They also support the management team and colleagues, while consistently upholding our Maison values, image, and standards.
**MISSIONS & RESPONSIBILITIES**
- Provide outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and sincere way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- _Upholds and adheres to all company policies and operational procedures _
**PROFILE**
- **Preferred experience in providing high-quality service in a client facing role**, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
- Have **passion for the fashion culture**, like to **create personalized looks**:
- Have a **business mindset**and an entrepreneurial spirit
- **Strong team spirit**to achieve common goals
- Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity
- Proactive, passionate & with a problem-solving attitude
- Excellent written, oral & listening skills, in English and local language, additional languages preferred
- Embrace change and see it as an opportunity to grow and develop
**Job Type**
Regular
**Start Date**
**********
**Schedule**
Full time
**Organization**
Saint Laurent Servicios S. de R.L. de C.V.
📌 Saint Laurent Client Advisor Polanco (Xico)
🏢 Saint Laurent
📍 Xico