Bilingual IT Help Desk Specialist (Veracruz)

Bilingual IT Help Desk Specialist (Veracruz)

12 ago
|
CARTERS BRANDS, S.A. DE
|
Veracruz

12 ago

CARTERS BRANDS, S.A. DE

Veracruz

Carter's is seeking an IT Support Center specialist in Veracruz, Mexico. The role requires fluency in French and English and a customer-service oriented approach.
You will troubleshoot IT issues, document incidents, and coordinate with IT resources to resolve requests, ensuring timely resolutions and clear updates to users. Responsibilities include end-to-end ticket handling, knowledge sharing to improve FCR, and willing to work versátil hours to address incidents as needed.

📌 Bilingual IT Help Desk Specialist (Veracruz)
🏢 CARTERS BRANDS, S.A. DE
📍 Veracruz

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