Work Arrangement: 100% onsite at the assigned manufacturing facility.

Contract: 12-month project-based assignment.

Daily Responsibilities
- PC / Mac Support and Lifecycle
- PC lifecycle activities primarily supporting shop floor and engineering users, including:
- PC/Mac builds and transfers for new deployments
- Hardware break/fix assistance
- Post imaging setup, including installation of local site applications and device configuration for end user readiness
- End user data transfer support during PC/Mac refresh or replacement
- Client connectivity and configuration support (network, printing, scanning)
- Software Support
- Resources may be requested to perform:
- Operating system troubleshooting and reloading of core images (including data transfer when required)
- Support for GE Vernova standard images and approved software (e.g., Windows OS, macOS, Microsoft Office, GE Vernova core applications)
- Support for local site, manufacturing, and engineering applications
- Desktop configuration, software installation/removal, driver updates, and virus remediation




- Telephony and Mobile Device Support
- Identify and resolve end user connectivity issues, including those resulting from IMAC activities
- Provide basic mobile device support (e.g., GE Vernova application installation and basic troubleshooting)
- Identify and resolve telephony service delivery issues (configuration and hardware), coordinating with third party providers and GE Vernova staff as approved
- Printer Support
- Assist with basic printer troubleshooting as directed by GE Vernova, including paper jams, toner replacement, and basic configuration
- Coordinate with GE Vernova Facilities and managed print service providers
- Conference Room Support
- Assist GE Vernova Facilities and external vendors with conference room maintenance, including PCs, phones, and audio visual equipment
- Operational Technology (OT) Support
- Assist with manufacturing technology equipment, including but not limited to:
- PC

📌 IT Support Technician II (Ciudad Apodaca)
🏢 Confidential
📍 Ciudad Apodaca