Pluxee, based in Ciudad de México, is seeking a Director of Customer Experience and Operations.
In this role, you will establish the strategy for customer service and operations, manage the entire client journey, and promote continuous improvement.
You will define a customer-centric strategy, lead service delivery across teams, and drive operational excellence.
A Bachelor's and Master's degree, along with 10+ years in operations management and customer service, are required.
📌 Global Head Of Customer Experience & Operations (Xico)
🏢 Pluxee
📍 Xico