12 ago
|
Pyramid Consulting
|
Xico
12 ago
Pyramid Consulting
Xico
Pyramid Consulting, Inc is seeking an IT Chat Support agent to assist users with basic IT issues.
This entry-level role provides L1 support, answers common questions, and documents interactions in the ticketing system.Fluency in English is mandatory, and familiarity with SLA/KPIs and customer satisfaction metrics helps ensure timely resolutions.
The position is based in Mexico City, with full-time hours.
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📌 Entry-Level It Chat Support Specialist (Xico)
🏢 Pyramid Consulting
📍 Xico