VALIZE Cloakroom is a boutique luggage and personal-item holding service created for travelers who want to move freely through Puerto Vallarta without being tied to their belongings. Positioned between hospitality, travel utility, and discreet luxury service, VALIZE provides secure short-term care for luggage, bags, garments, purchases, and specialty items in a refined, design-forward environment.

The General Manager is responsible for leading the daily business, protecting the VALIZE service standard, developing local partnerships, driving revenue growth, and ensuring the operation runs with consistency, security, and polish. This role sits at the intersection of hospitality, retail operations, tourism, sales, and brand management.

This is a hands‑on leadership role for someone who can manage the floor, lead the team, build local relationships, solve operational problems, and help VALIZE become the premier luggage and personal-item holding service in Puerto Vallarta.

Role Details
Role Title: General Manager
Location: Zona Romántica, Puerto Vallarta
Schedule:



Full-time / Operations
Compensation: $30,000–$38,000 MXN per month, depending on experience
Preferred Availability: Weekends, evenings, holidays, and peak travel periods
Language Requirement: Spanish and English required
Work Authorization: Must be legally authorized to work in Mexico

About the Role
As General Manager, you will own the day-to-day performance of VALIZE. You will oversee the customer experience, team execution, item custody standards, staffing, scheduling, sales activity, local partnerships, vendor coordination, reporting, and operational discipline of the business.

The role requires both service instincts and commercial drive. VALIZE is a premium concept, but it is also a young business that needs active local growth. The General Manager must be able to represent the brand with hotels, property managers, Airbnb hosts, concierges, wedding planners, restaurants, tour operators, local business

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