As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents.
Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems.
Our services include the consolidation and forwarding or air or ocean freight.
Customs brokerage, vendor consolidation, cargo insurance, time-define transportation.
Order and risk management, warehousing.
distribution and customized logistics solutions.
Expeditors is headquartered in Seattle, Washington.Job DescriptionSUMMARY DESCRIPTION: Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON DepartmentKey ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace TRANSCON Files and reportingUse export TRANSCON Workflow on daily basisEnsure accurate and timely client and vendors billing.Ensure delivery of freight and timely clearance when applicableInteract with our customers in arranging their TRANSCON shipments, meeting customer service standards.Contribute to maintain good relationships with suppliersMeet compliance at all times to regulations internal and external in accordance with government regulations.Understand department process flow,



and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsMeet KPI standards in accordance with the Company's proceduresNetwork communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessaryPromote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.QualificationsKnowledge, Skills and BehavioursKnowledgeExpeditors' Company Policies and ProceduresBasic local regulatory knowledge for complianceGlobal Logistics Industry knowledgeHazardous materials certification (preferred)SkillsPro-active, strong organizational skills.Good computer skills (Excel, Word)Fluent in EnglishEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.BehavioursPositive and willing to help attitudeTraining and QualificationsTraining RequirementsMeet company standards of 52 hours training per year, including as needed management/leadership trainingEducation and Experience6 months to 1 year related experience.Fluent in English.Leadership skills.Communication skills.
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