Acceleration Center - Business & Supply Chain Operations (BSCO) - HCP Engagement Specialist - Senior Associate
Join PwC México as a Senior Associate in the Acceleration Center, Business & Supply Chain Operations (BSCO). In this role you will act as the point of contact for healthcare professional (HCP) and healthcare organization (HCO) engagement, providing high‑quality interactions throughout onboarding, contracting, travel, invoicing, and post‑engagement support.

Responsibilities
- General engagement support: answer questions and conduct outreach related to onboarding, activity requests, contracting, travel, invoicing, and payments.
- Contracting: facilitate contract execution, review redline requests, conduct outreach for outstanding contracts, and liaise on amendment requests.
- Travel & logistics: address complex scenarios, facilitate travel requests, communicate arrangements to stakeholders.
- Post‑engagement support: reconcile activity invoices, categorize invoice items, support transition to post‑engagement team, and address payment or data transfer questions.




- Learn and support adoption of automations and tools related to HCP, HCO, or patient engagement.
- Manage deliverables on or ahead of deadlines and report any issues/risks beforehand.
- Perform any other responsibility that flows naturally and logically to this role.

Qualifications & Skills
- 3–5 years of experience within healthcare provider engagements.
- Strong understanding of HCP engagement compliance and regulatory environment locally and internationally.
- Significant customer service experience with “white glove” service delivery.
- Strong professional communication and critical evaluation skills.
- Experience with contracting using templates and supporting redline requests.
- Familiarity with advanced Excel, HCP engagement software, and CRMs.
- Strong English language spoken, reading, and writing skills.
- Self‑directed, team player who thrives in a fast‑paced environment with attention to

📌 Acceleration Center (San Pedro Garza García)
🏢 PwC México
📍 San Pedro Garza García