**Rapido Solutions Group helps you to work for an American company remotely from Guadalajara;**
**_About the role: _**
To serve as a centralized information center for all questions, inquiries, and complaints. To provide accurate information regarding all tasks and responsibilities performed by the Client Services Representative.
**_Key responsibilities: _**
- Determine carrier eta’s for pickup and delivery, flagging any potentially late arrivals to carrier and customer sales reps
- Enter valuable information into the system according to standard operating procedures (dispatching - loaded & empty verification - in-transit updates)
- Resolve and troubleshoot for any issues arising during the life cycle of a shipment
- Analyze customer inquiries, make informed decisions, and provide quality and timely updates to the customer(s) as needed.
**_About you_**:
- Ability to multi-task and perform several duties at one time
- Ability to establish and maintain effective working relationships with customers, employees,



and management
- Proactively establish and maintain effective working team relationships with all support departments
- Must be proficient with Web software and familiar with Microsoft Office products - including Word, Excel, PowerPoint, Outlook, etc.
**_We offer_**:
- At Rapido, we offer competitive pay and full benefits + law benefits.
- Ping Pong and videogames area.
- Free lunch and beer Friday
- Savings Fund and private medical insurance.
- Paid Time Off.
- Food vouchers.
**Sounds interesting? Apply!!**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $15,000.00 - $16,000.00 al mes
Ventajas:
- Descuentos y precios preferenciales
- Programa de referidos
- Seguro de gastos médicos mayores
- Vales de despensa
Horario:
- Turno de 10 horas
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)

📌 Jr. Logistics Analyst (Zapopan)
🏢 Rapido Solutions Group
📍 Zapopan