Job Description
- Define annual objectives and milestones to ensure successful execution of the hotel program strategy
- Lead the end-to-end annual RFP process, including defining requirements, developing bid packages, and facilitating bidder conferences
- Evaluate and negotiate supplier proposals to secure competitive pricing and favorable contractual terms
- Lead supplier selection activities and provide final recommendations based on strategic, financial, and operational criteria
- Negotiate and execute supplier contracts to achieve optimal commercial outcomes
- Develop and implement strategies for chainwide hotel agreements
- Drive top-quartile compliance with the preferred hotel program
- Build and maintain relationships with integral stakeholders to leverage local market insights and improve program performance
- Collaborate with hotel partners on strategic initiatives and long-term program development
- Conduct quarterly business reviews with key suppliers, analyzing performance metrics such as spend, volume, rate quality, availability, and market share




- Develop strategies for loyalty program enhancements, including status upgrades with preferred partners
- Manage corporate reward programs to maximize utilization and prevent benefit expiration
- Oversee long-term accommodation requests to ensure alignment with program standards and cost efficiency
- Manage third-party provider relationships (e.g., rate assurance), including performance tracking and savings realization
- Leverage reporting and analytics to expand discount availability and inform sourcing strategies
- Monitor and resolve escalated hotel service issues, including quality, payment, and safety concerns
- Develop and execute Online Booking Tool (OBT) strategies to optimize hotel display and promote preferred suppliers
- Communicate program goals, updates, and strategies to internal stakeholders, travel agencies, and external partners
- Engage travelers and arrangers through communication channels su

📌 Global Hotel Program Manager (Guerrero)
🏢 Hewlett Packard Enterprise
📍 Guerrero