Responsibilities
- Lead structured digital maturity assessments with Commercial and Marketing teams to understand process maturity, technology enablement, data/analytics & AI usage, customer experience capabilities, and organizational readiness, identify gaps and value opportunities across the end‑to‑end commercial lifecycle, and facilitate value‑focused discussions to shift conversations from systems to business outcomes.
- Translate digital maturity assessment outcomes into clear digital roadmaps aligned to business strategy, revenue and growth priorities, and customer and channel needs; shape and frame initiatives as digital products or value streams, support business case creation, and help leaders prioritize initiatives based on value, effort, and readiness.
- Orchestrate the delivery of Commercial & Marketing digital initiatives across LATAM in partnership with integral product teams, platform owners (SAP, CRM, Digital, Data), and external vendors, ensuring alignment with business expectations, delivery capacity, architectural and security standards,



and owning regional delivery outcomes, including readiness, adoption, and stabilization.
- Drive adoption and evolution of digital products to improve how Commercial and Marketing operate; ensure solutions are business‑relevant, scalable, sustainable, properly adopted by users, and supported by strong change management, training, and value‑realization tracking.
- Partner with business to define success metrics and KPIs tied to value delivery, track realized value versus expected value, and drive corrective actions; continuously reassess maturity and refresh roadmaps as business needs evolve, acting as a catalyst for continuous digital improvement.
- Act as a trusted advisor to senior Commercial and Marketing leaders; influence without direct authority in a matrixed, global environment, collaborate closely with other IT delivery managers, product teams, and platform leaders, and lead and develop a delivery‑focused re

📌 Business Technology Delivery Manager – LATAM (Monterrey)
🏢 Clarios
📍 Monterrey