**About the Role**:
This is an Open Role, Available for Immediate Job Selection
About this role:
The Laboratory Information Management System (LIMS) Application Manager will administer, manage, and support automated digitalized laboratory business processes, information flow and documentation collection for laboratory testing lifecycles. The LIMS Application Manager will work closely with the equipment vendor and supporting Information Technology personnel on all system upgrades as well as support Quality Assurance and Quality Control operations and manufacturing activities involving LIMS and LIMS interfaces with other systems and equipment.
Key Responsibilities:
- English oral and written communicator who is proactive, responsive, and able to work independently with all levels of the organization. Ability to handle multiple conflicting tasks in a fast-paced environment is a must. Very high attention to detail is critical, including strong technical writing and proofreading skills.
- Serve as a tier-1 and tier-2 resource for end-user questions and problems as well as perform system user training.
- Responsible for change request impact assessments involving LIMS which will include participation in meetings and work streams that affect LIMS such as site change control meetings, requirements gathering meetings, investigation or deviation meetings and continue to be involved in projects that impact LIMS.
- Initiate, monitor and oversee 3rd party contracts for LIMS programming and upgrades.
- Responsible for the development of reports generated from LIMS (i.e. Certificate of Analysis, Dose Report, Calculation Reports and Summary Reports). Ensure report content is accurate and aligns with source documents.
- Create and maintain training and account certification documentation; Stay current with site training objectives.
- Participate in the Integral LIMS project to align site Development and Manufacturing with other TechOps sites throughout Novartis.




- Ensure that LIMS support staff follow QA/QC procedures for data analysis, data evaluation, data transfer and LIMS operation.
**Diversity & Inclusion / EEO**:
- We are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential._
**Job Sourcing Statement**:
**Role Requirements**:
Essential Requirements:
- Bachelor’s degree required in a Computer Science or Life Sciences related field; Master’s degree preferred.
- Minimum of 5 years of experience working as a LIMS super-user, Subject Matter Expert (SME), system analyst, or similar position.
- Fluent English speaking and written communication.
- Proficiency with general system administration including account creation, security role setup, reporting, instrument interfaces, data interfaces, workflows, etc.
- The ability to work highly independently in pursuit of operational, tactical, and strategic goals.
- Experience with Crystal Reports and working knowledge of database technologies/Oracle and/or writing SQL Queries.
- Ability to plan, prioritize and execute multiple tasks simultaneously under tight deadlines and manage projects and lead teams utilizing modern project management methodology and tools.
Division
Operations
Business Unit
US PHARMA
Location
Mexico
Site
Ciudad de México
Company / Legal Entity
NOV PHA MEX
Functional Area
Technical Operations
Job Type
Full Time
Employment Type
Regular
Shift Work
No
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📌 Lims Application Manager, Qc Support (Tláhuac)
🏢 Novartis
📍 Tláhuac