Overview
The Business Dev Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring,



disciplinary and terminations and may include budget approval.

Responsibilities
- Work closely with technology, delivery and marketing teams working in an agile fashion to deliver new mobile products to market
- Collaborate with Technology, Digital Bank, Marketing and Finance to provide support in the development of mobile strategies.
- Provide hands-on project management to lead the design, development and deployment of mobile and online banking solutions.
- Assess technology trends, competitive landscape and customer device behavior and analytical trends to inform and track the best way of meeting customer needs and driving customer digital adoption and overall customer satisfaction
- Manage a business development team
- Avoid risk when business decisions are made by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and bu

📌 Banamex Manager de Ciclo de Vida de cliente (Ciudad de México)
🏢 Citigroup
📍 Ciudad de México