DE&I; Statement
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong.
We are searching for the best talent for INTEGRAL SERVICES COORDINATOR to be in CDMX.
Purpose:
The 360 Solutions Analyst role is critical to shape the ongoing success of the business: ensuring inventory, surgery records and the quality system in place to being an Integral Solutions leader in Mexico.
You will be responsible for:
- Ensure the correct delivery of the solution to customers with the highest quality standards; seeking operational excellence and sustainably achieving established service levels.
- Guarantee the established contracts and the profitability levels expected by the company are met
- Control and improve the execution of OPEX assigned for operations in the territory, as well as manage and execute in a timely manner the CAPEX Budget
- Administration, control, protection and good use of assets assigned to operations,



including fixed assets and inventory
- Lead and collaborate with the commercial team to ensure the aligned growth of the business and operations, seek continuous improvement of processes in terms of Productivity, Costs, Service Level, Quality
- Lead and guide the operations teams in the territory, seeking the formation of teams of High performance and the growth of personal and technical skills required for all positions
- Lead a team of approximately 40 people under your charge indirectly
- Search for new business opportunities
- Present results on a monthly basis to the different stakeholders (internal and external)
- Promote innovation within your territory to continue differentiating the solution in the market
- Promote a culture of ethics and compliance within your team / territory
- Limited Travel(15% approx.)
**Qualifications**:
Qualifications:
- Education: University / Bachelor’s Degree or equivalent is required
- 5 years of professional relevant operations or commercial experience including sales and/or marketing
- Experience in Medical Devices / Medtech is strongly preferred
- Strong leadership & interpersonal skills
- Highly self-motivated with ability to direct, lead, and motivate self and others
- Creative thinker, with strong problem-solving abilities
- Excellent communicator with effective influencing skills
- Strong analytical & organizational skills
- The ability to collaborate in a cross-functional and virtual team environment is required
- Highly curious with strong customer-centric problem-solving mindset and ability to deliver
- Fluent in English

📌 Integral Services Coordinator - Cdmx (Ciudad de México)
🏢 Johnson & Johnson
📍 Ciudad de México