Johnson Controls is a integral leader in smart, healthy, and sustainable buildings. With operations in over 150 countries, we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success, and we are passionate about attracting and developing top talent across the globe.
We are looking for a Quality Engineer.
What will you do?
Support our Manufacturing Lines, focusing on process audits, corrective actions, customer complaint investigation, and solution implementation. The successful candidate will be responsible for ensuring the quality of our Chillers Products and driving continuous improvement initiatives to reduce customer claims, reworks, and scrap.
How will you do it?
- Process Audits: Conduct regular process audits to identify deviations from standard operating procedures and quality standards. Identify areas for improvement and implement corrective actions to prevent recurrence.
- Corrective Actions: Develop and implement corrective actions to address quality issues and prevent recurrence.
Collaborate with cross-functional teams to identify root causes and implement effective solutions.
- Customer Complaints Investigation: Investigate customer complaints and claims to determine root cause and implement corrective actions. Collaborate with customers to resolve issues and improve satisfaction.
- Problem Solving and 8D: Apply problem-solving methodologies, including 8D, to attack recurrent issues and customer claims. Lead cross-functional teams to identify and implement effective solutions.
- Quality Metrics and Reporting: Track and analyze quality metrics, including customer claims, reworks, and scrap. Provide regular reports to management on quality performance and initiatives.
- Collaboration and Communication: Collaborate with cross-functional teams, including manufacturing, engineering, and supply chain. Communicate effectively with customers, suppliers, and internal stakeholde