Select how often (in days) to receive an alert:

Administrator, Customer Experience

At Landis+Gyr, we don’t just manage energy—we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our integral team of about 6,300 professionals is shaping the digital energy era—developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long‑term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better

Job Summary:

Supports SOX compliance efforts and sales order review processes to ensure operational accuracy, revenue‑impacting controls, and audit readiness.



Responsible for business and process improvement ensuring new controls are implemented efficiently. Develops, tracks and reports on relevant KPI’s. Assists on customer service related issues including CAPAs, RMA’s, financial audits, and customer facing communications. Partners with multiple departments including Sales, Finance, Procurement and Delivery.

Primary Statement of Duties:
- Execute and maintain SOX‑compliant controls related to sales orders, warranty processing, and revenue‑impacting activities.
- Lead compliance screening activities as to business partners, Sales Orders and Purchase Orders, to follow up on blocked documents and define course of action for each of them. Releasing documents in SAP and flagging operations that are not compliant. Using GTS system in place.
- Manage performance indicators (KPIs) and responsible for communication of KPI performance reporting to senior leadership
- Set performance goals and objectives that align with the departmen

📌 Administrator, Customer Experience (Reynosa)
🏢 Landis+Gyr
📍 Reynosa