We are seeking an Operations Analyst based in the Mexico City Metropolitan Area to join our Source-to-Pay (S2P) / Procure-to-Pay (P2P) team.
In this role, you will be responsible for resolving Purchase Order (PO) invoice exceptions while working closely with the Accounts Payable team, business users, sourcing managers, and suppliers.
This is an individual contributor role reporting to the Regional Operations Lead.
What you will work on
The operations analyst clears Account Payable invoice exceptions as a result of mismatch between purchase order, goods receipt confirmation, and supplier's invoice.
Roles & responsibilities
- Monitor, analyze and resolve purchase order invoice exceptions created in the Vendor Invoice Management (VIM) tool daily
- Document root cause of exception trends and lessons learned to prevent future occurrence of non-routine processing and improve existing processes
- Partner with Finance to resolve outstanding reconciliation items in the goods receipt/invoice receipt clearing account




- Interpret purchase order exception data to opportunities to improve the purchase order structure
- Strong oral and written communication skills - Communication with external third parties (suppliers)
- Prepare status reports and operational statistics to capture monthly metrics
- Participate in weekly meetings with respective Accounts Payable team to audit aged exceptions, evaluate exception clearing performance, and document training opportunities
- Responsible to achieve regional targets as per SLAs and defined department goals
- SOP adherence - manage end to end activities aligned to the role
- Monthly audits of open purchase order requests based on integral KPIs
- Drive and encourage process standardization/improvement/automation projects with the team, ensure timely completion of projects
- Contribute to process improvement ideas and convert into a Brand Value submission for each year
- Participates in training and on-boarding of new source to pay Analysts
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📌 RegionalP Operations Analyst (Fuentes del Valle)
🏢 Rgp
📍 Fuentes del Valle