We are looking for a **friendly and motivated** Remote Customer Service Representative to join our team! In this role, you will be the first point of contact for our customers, answering phone calls, assisting with inquiries, and **scheduling appointments for our UV and Spray Tanning spa.** You’ll also have the opportunity to **earn commissions** by signing up new members for our tanning packages.
**Responsibilities**:
- Answer incoming calls and assist customers with booking appointments.
- Manage the spa’s schedule to ensure smooth operations.
- Educate customers on our tanning services and membership options.
- Upsell memberships and packages to maximize revenue (commission-based).
- Provide excellent customer service and ensure client satisfaction.
- Maintain accurate records of customer appointments and sales.
**Requirements**:




✔ **Fluent in English** with excellent communication skills (written & spoken).
✔ Previous experience in customer service, scheduling, or sales is a plus.
✔ Ability to **work remotely** with a reliable internet connection.
✔ Comfortable using scheduling software and handling phone calls professionally.
✔ **Available to work Monday-Friday, 2 PM - 10 PM Eastern Time.**
✔ Self-motivated and able to work independently.
**Perks**:
- **Competitive base pay + commissions** for membership sales!
- Work remotely from anywhere in Mexico
- Steady, full-time hours with weekends off!
- Fun industry with a growing company!
Pay: $80.00 - $150.00 per hour
Expected hours: 40 per week
Work Location: Remote

📌 Remote Customer Service Representative (English Speaking) (México)
🏢 Upper East Side Tan
📍 México