Active, engaged, forward thinking.
- Ensure customer expectations are addressed in a timely manner.
- Take care of and anticipate your assigned accounts needs.
- Provide direct customer support for specified key accounts.
- Obtain sales forecasts and facilitate supply agreements/annual P.O.’s for specified key accounts.
- Assist Business Development with specified Sales activities.
- Participate in Customer Meetings and Audits as required.
- Participate in Trade Shows and Customer Visits as required.
- Be well versed in the ordering patterns of your assigned accounts including:
- Part Numbers
- Volumes
- Unit Prices
- List Prices
- Gross Profit Margins
- Annual Revenue
- Global Revenue for corporate accounts
- Contract Terms
- Binder Information
- Notify the Director of Business Development of any abnormalities in buying patterns.
- Prepare and maintain a binder for each of your assigned accounts according to the provided template.
- Directly manage technical calls with our customers.
- Directly manage customer visits of our facilities.
- Directly manage quarterly business reviews with our top customers under your ownership.
- Regular,



reliable and predictable attendance.
- To be fully versed in all aspects of the current contract for their assigned accounts.
- Receive, review and enter into record customer specifications, assuring proper review and approval by production, QA and other appropriate personnel.
- Assist in the drafting of documentation (MMD’s, SOP’s, etc.) as appropriate.
- May perform other job related duties as assigned.
- May be assigned to any Scantibodies location for any period of time.
**Requirements**:
- High School diploma or equivalent required.
- Minimum five (5) years of customer support experience in a related field
- Proficient with Microsoft Office products
- Must have excellent written and oral communication skills
- Travel as required
- Valid driver’s license, current proof of insurance and must maintain clean driving record
Tipo de puesto: Tiempo completo
Sueldo: $10,000.00 - $20,000.00 al mes
Ventajas:
- Estacionamiento de la empresa
- Servicio de comedor
Tipo de jornada:
- Diurno
- Lunes a viernes
Lugar de trabajo: Empleo presencial

📌 Account Administrator (Tecate)
🏢 Laboratorios Scantibodies S.A de
📍 Tecate