**About Us**:
GDL Connect is a US-based company with operations in Guadalajara, Mexico, providing top-tier nearshoring staffing solutions to lower operational costs without compromising company culture. The company focuses on cross-cultural excellence to empower businesses to focus on expansion and growth.
**About the role**:
As a Virtual Medical Assistant, you will work closely with our US-based licensed medical providers to support clinic operations and ensure patients receive timely communication regarding their health. While you will not practice medicine, you will play a crucial role in facilitating patient care.
**What You’ll Do**:
- Patient Communication & Follow-Ups: Call patients to provide lab results, medication instructions, and appointment reminders.
- Document Management: Ensuring medical providers receive urgent documents.
- Outstanding Labs & Test Follow-Ups: Contact labs, update records, and ensure patients receive necessary follow-up care.
- Inbound Call & Text Management: Answer patient calls and texts, direct messages appropriately, and provide general assistance.
- EMR & Data Entry: Update electronic medical records (EMR), ensuring accuracy and compliance
**Required Skills & Experience**:
- Licensed Practical Nurse (LPN) / Técnico en Enfermería General with valid credentials in Mexico.




- Fluent in Spanish & English (spoken & written) - must communicate clearly with patients and providers.
- Tech-savvy - Comfortable with EMRs, fax systems, VoIP phone services, and other digital tools.
- Experience in remote patient support, medical administration, or telehealth is preferred.
- Strong organizational and communication skills with high attention to detail.
**What We Offer**:
- Competitive **base salary**:
- Full **law benefits (15 days of Christmas bonus if you have less than a year, 20 days of Christman bonus at year, 37.5% instead of 25% of vacation bonus)**:
- **Punctuality** and **attendance bonus of $2,200 MXN**:
- **Excellence**bonus of $1,000 MXN
- **Private minor medical insurance**
Tipo de puesto: Jornada completa
Sueldo: $21,000.00 - $22,000.00 al mes
Beneficios:
- Días de maternidad superiores a los de la ley
- Días de paternidad superiores a los de la ley
- Seguro de gastos médicos
Pago complementario:
- Bono de asistencia
- Bono de puntualidad
Tipo de jornada:
- Lunes a viernes
Pregunta(s) de postulación:
- Are you comfortable working in an onsite setting?
- What's your monthly salary expectation in mexican pesos and gross wisely?
Idioma:
- Inglés (B2 - C1) (Deseable)
Lugar de trabajo: Empleo presencial

📌 Virtual Medical Assistant (Guadalajara)
🏢 GDL Connectde CV
📍 Guadalajara