We are looking for applicants that will provide prospective students with personalized guidance as they explore educational opportunities. This role involves handling both inbound and outbound calls to support individuals who have expressed interest in learning more about our programs. Team members are expected to offer clear, accurate information, assist with questions, and help guide potential learners through the initial stages of the enrollment process.
**We are looking for**:
- Strong communicator with a passion for helping others.
- Detail-oriented and organized with the ability to multitask.
- Experience in customer care, education support, or lead qualification is a plus.
- Comfortable using phone, chat, and CRM tools in a fast-paced environment.
**Key Responsibilities**:
Answer inbound inquiries and make outbound follow-ups with prospective students.
Provide clear, supportive information about program options and next steps.
Assist applicants in navigating the enrollment process and required documentation.
Maintain accurate records of interactions using internal systems.
Ensure each prospective student feels heard, informed, and supported.
**We offer**:
- Law benefits.
- Weekly payment.
- Sundays off.
- Monthly Bonus.
- Food Stamps.
- Telecommuting Bonus.
- $15,690 pesos gross monthly.
Tipo de puesto: Jornada completa
Sueldo: Hasta $15,690.00 al mes
Beneficios:
- Programa de referidos
- Trabajo desde casa
- Vales de despensa
Pago complementario:
- Bono mensual
Tipo de jornada:
- Fines de semana
- Incluye fines de semana
- Lunes a viernes
- Rotativo
- Turno de 8 horas
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo remoto
📌 Remote Costumer Service (México)
🏢 Intugo
📍 México