**Job Title**: Sales Coordination and Business Development Manager
**Location**: Remote (Mexico-based, supporting U.S. operations)
**Department**: Sales
**Reports To**: Owner / Sales Director
**Position Overview**
We are seeking a highly skilled, manager-level professional to join our U.S.based residential painting company. This role begins as a hands-on coordinator responsible for managing sales-related communications, appointment scheduling and business development, but will evolve into a leadership position responsible for building and overseeing the sales coordination department as the company grows.
**Key Responsibilities**
**Initial Role Duties**:
- Operate company phone systems to manage inbound and outbound calls and messages effectively.
- Field inbound inquiries, qualify leads, and schedule sales appointments.
- Conduct outbound follow-up calls to prospects and existing leads.
- Screen, qualify, and schedule appointments for the Sales division with precision and professionalism.
- Manage virtual “front desk” responsibilities, including answering inquiries, routing communications, and maintaining a positive first impression with clients.
- Update and manage CRM data (Pipedrive), ensuring accuracy in pipelines, stages, and custom fields.
- Maintain and organize appointment schedules for the sales team.
- Perform research on neighborhoods, zip codes, and landmarks to ensure accurate communication with clients.
- Adapt to local and regional nuances in U.S. markets served.
**Growth into Leadership Role**:
- Develop SOPs, scripts, and workflows for the sales coordination function.
- Hire, onboard, and train additional sales coordination staff.




- Supervise and coach the sales coordination team to meet performance goals.
- Monitor key sales metrics and provide performance reporting to leadership.
- Collaborate with Sales Director to optimize lead conversion rates and departmental efficiency.
**Qualifications**
**Required**:
- Proven experience in phone-based sales and/or sales coordination.
- Proficiency in **Pipedrive CRM** (or similar), with strong ability to manage pipelines, stages, and custom fields.
- Excellent spoken English with little to no accent—must be clearly understood by U.S.based clients.
- Familiarity with U.S. geography, city/state/zip formats, and ability to learn local neighborhood details quickly.
- Strong organizational skills with a track record of managing multiple priorities.
- Proficiency in Google Suite (Docs, Sheets, Drive).
- Dual monitor setup for efficient multitasking.
- Exceptional verbal and written communication skills.
- High degree of self-motivation and ability to work independently.
**Preferred**:
- Experience in residential services (e.g., design, painting, remodeling, renovations).
- Prior leadership or supervisory experience in a sales or customer service environment.
- Background in developing teams or building departments from the ground up.
**Compensation & Growth**
- Competitive salary with performance-based incentives.
- Clear pathway to **Sales Coordination Manager** role with department-building responsibilities.
- Opportunities for career advancement in a fast-growing, high-performance company.
**Job Types**: Full-time, Contract
Pay: $200.00 - $300.00 per hour
Expected hours: 35 - 45 per week
Work Location: Remote

📌 Sales Coordination and Business Development Manager (México)
🏢 PAINT Philadelphia
📍 México