We’re hiring! Join our team as Customer Support and be part of a fast-paced, collaborative environment where you’ll make an impact every day.
**Responsibilities**:
- You’ll be in charge of the full shipment cycle from receiving and processing POs to final delivery.
- Coordinate pickups and deliveries, monitor GPS tracking, and keep all documentation accurate and updated.
- Stay in close contact with customers and carriers, share real-time updates in the TMS, and help prevent service issues by building strong action plans.
- You’ll also prepare tracking reports and support continuous performance improvement.
**Requirements**:
- Advanced English and Spanish (a must).
- Strong communication, analytical, and problem-solving skills.
- Team player with a proactive and solution-oriented mindset.




- Experience in carrier negotiations and managing markets such as the US, Mexico, and Canada.
**Education & Experience**:
- Bachelor’s degree in Logistics, Supply Chain, Business Administration, International Trade, or a related field.
- At least 2 years of experience in the logistics or supply chain industry.
- International or multicultural experience is a plus!
If this sounds like your next challenge, we’d love to hear from you!
Tipo de puesto: Jornada completa
Experiência:
- Servicio al cliente: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Ubicación:
- Monterrey, N. L. (Obligatorio)

📌 Customer Support (Monterrey)
🏢 Primo
📍 Monterrey