**Career Area**:
Sales
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a integral team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**IT IS YOUR TIME!**
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Important**:
- **Don’t forget to include a resumé in English in your profile in Workday**:
**Role Definition**:
Drives profitable aftermarket growth by partnering with dealers to strengthen parts, service, and customer support capabilities. Leads dealer engagement to promote Caterpillar’s aftermarket solutions and ensures best‑in‑class support to end customers.



Supports the development of dealer capabilities to execute the aftermarket strategy and improve customer loyalty.
**What You Will Do**
- Support dealers in understanding and executing Caterpillar’s aftermarket business model, ensuring alignment with pricing guidance, commercial programs, and governance processes.
- Guide and assist dealers in forecasting parts and service demand, strengthening sales pipelines, and developing aftermarket growth plans.
- Conduct regular business and performance reviews with dealers, identifying gaps and ensuring the timely execution of corrective actions.
- Lead opportunities identification for parts and service growth, improve customer satisfaction, and enhance long‑term customer relationships.
- Support the introduction and adoption of new aftermarket offerings, technologies, and digital tools
- Promote value selling of Caterpillar parts, service agreements, rebuilds, and repair options.
**What you will have**:
**Customer Focus**:
Knowledge of the values and practices that place customer needs and satisfaction as primary considerations in all business decisions, with the ability to leverage this information to create customized solutions. Includes clear and effective communication to understand, align, and influence customers and stakeholders.
**Industry Knowledge**:
**Decision Making and Critical Thinking**:
Knowledge of the decision-making process and associated tools and techniques,



with the ability to analyze situations in a structured manner, solve problems, and make sound decisions based on informed judgment.
**Relationship Management and Communication**:
Knowledge of relationship management techniques, with the ability to establish and maintain healthy working relationships with clients, vendors, and peers. Includes strong communication and presentation skills, enabling the clear, structured, and persuasive delivery of ideas, proposals, and solutions to diverse audiences.
**Business Development**:
Knowledge of business development tools, techniques, and approaches, with the ability to identify, explore, and develop opportunities for sustainable business growth.
**Value Selling**:
Knowledge of the principles and practices for selling products, technology, and services, with the ability to clearly articulate and present overall value propositions, differentiating offerings based on well‑understood customer needs.
**Basic requirements**:
- Bachelor’s degree in Business, Engineering, Marketing, or a related field.
- Advanced English proficiency
- Experience in sales, aftermarket, customer support, or dealer operations.
- Strong analytical skills and ability to work with sales and performance data.
- Previous experience with equipment dealerships, construction/mining industries, or heavy machinery aftermarket.
- Strong knowledge of parts and service operations.
- Proven ability to influence dealer teams and drive execution without direct authority.
- Experience with digital tools and technologies (eCommerce, telematics, connected assets, fleet management platforms).
- Solid value‑selling capabilities, especially in total cost of ownership (TCO), repair options, and lifecycle cos

📌 Aftermarket Sales Representative (Ciudad de México)
🏢 Caterpillar
📍 Ciudad de México