ACCOUNT MANAGER TRAINEE
The Account Manager Trainee serves as a support role for the Account Manager to achieve the client´s
satisfaction. The AM Trainee is expected to provide excellence in strategic administration tasks, interact with
internal stakeholders and solve customer´s claims to assure customer service in the following areas:
Quality Assurance:
Supplier Management Audits.
Compliance Audits.
Quality Control Services:
Product Inspections.
Lab tests
Customs compliance services:
Pre-Customs Clearance Inspection
**RESPONSABILITIES**
- Support taking inquiries and requests from customers and addressing their needs.
- Manage account setup (GIs, Commercial, user access, company structure (super-account/sub-account,etc...)) as well as services setup and follow-up in the system, from service creation support to report delivery and payment tracking (service CUT).
- Define, follow up and confirm (along with coordination and protocol teams) the MD quotation and inform booking changes to customers.
- Support AMs during the meetings with other members of the team in and out of the country to discuss progress and find new ways to improve business.
- Perform random audits to the reports sent by our team.




- Provide all relevant information to the Finance team to invoice the services.
- Follow up with customers for payment collection
- Ability to multitask and juggle several responsibilities simultaneously.
- Organizational skills and good attention to detail.
- At least one year of working experience in operations/ customer service will be a plus.
Education: bachelor's degree on International Business/Trade/Relations or related field.
- Ability to communicate in written and spoken in English and Spanish.
**Abilites**
- Working under pressure
- Team Work
- Comunication
- Organized
- Proactive
**COMPENSATIONS**
- Monthly gross salary $12,500.00
- Vacations
- Bonus
- IMSS
Full time
Home Office 60% - In Office 40%
Schedule 8 a 5
Tipo de puesto: Jornada completa
Sueldo: $12,000.00 - $12,500.00 al mes
Pregunta(s) de postulación:
- Eres egresado de la carrera de Negocios Comercio, Relaciones Internacionales o afin?
Escolaridad:
- Licenciatura terminada (Obligatorio)
Experiência:
- 1.: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en 37123, Bosques del Refugio, Gto.

📌 Account Manager Trainee (Bosques del Refugio)
🏢 QIMA MEXICO SA DE
📍 Bosques del Refugio