Why Compucom
Compucom Systems, Inc. provides endto end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customercentric, hardworking, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It
Position Summary
Finance Operations I Collector I is responsible for supporting Accounts Receivable and collections activities by managing customer accounts, reducing delinquent balances, and ensuring timely payment of outstanding invoices. This role serves as a key liaison between customers, sales, billing, and finance teams to resolve payment issues while maintaining positive customer relationships. Collector I performs account analysis, follows established collection procedures, and supports the organizations cash flow objectives.
Key Responsibilities
Manage a portfolio of customer accounts and monitor aging balances.
Contact customers via phone, email, and other communication methods regarding pastdue invoices.
Research, identify, and resolve payment disputes, billing discrepancies, and account issues.
Document all collection activities and customer interactions within the appropriate systems.
Collaborate with billing, sales, customer service, and operations teams to expedite payment resolution.
Review account aging reports and prioritize collection efforts based on risk and delinquency status.
Negotiate payment arrangements within company guidelines.
Process and apply customer payments as required.
Maintain accurate customer account records and support documentation.




Escalate unresolved issues or highrisk accounts to management when necessary.
Support monthend closing activities related to Accounts Receivable.
Ensure compliance with company policies, financial controls, and applicable regulatory requirements.
Meet established collection, aging, and cash application performance targets.
Required Qualifications
Associates or bachelors degree in Finance, Accounting, Business Administration, or related field preferred.
12 years of experience in collections, accounts receivable, customer service, or finance operations.
Basic understanding of Accounts Receivable and collection processes.
Strong verbal and written communication skills.
Ability to build professional customer relationships while effectively managing delinquent accounts.
Proficiency with Microsoft Office, particularly Excel.
Strong analytical and problemsolving skills.
Excellent organization, attention to detail, and timemanagement abilities.
Ability to work independently and within a team environment.
Customerfocused mindset with strong professionalism.
Preferred Qualifications
Experience with ERP, billing, or collections systems.
Exposure to financial reporting and account reconciliation processes.
Knowledge of commercial collections and dispute management.




Experience supporting large enterprise customers.
Intermediate Excel skills, including Pivot Tables and VLOOKUPs.
We offer
Attractive Base Salary
Major Medical Expense Plan
Life insurance
Saving fund 10 of your base salary
Christmas bonus averaging 30 days pay for every year
Grocery Restaurant vouchers
If you are interested, please send your resume in English

Equal Employment Opportunity
CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law
OnCamera Video Interview Notice
Candidates selected to interview must participate in live, oncamera video interviews for identity verification and assessment purposes. Interviews will be recorded where permitted by law. Participation and consent to applicable recording requirements are required to continue in the hiring process. Failure to participate in required oncamera interviews may result in removal from further consideration for employment.
Bolsa de trabajo México ofrecemos puesto de Accounts Receivable and Collections Specialist para el sector de Contabilidad Finanzas en la empresa CompuCom de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.

📌 Accounts Receivable and Collections Specialist (Benito Juárez)
🏢 Compucom
📍 Benito Juárez