Scotts Miracle-Gro is seeking an IT Service Desk Agent II to deliver frontline technical support for end-users, troubleshoot hardware and software, and escalate complex issues as needed.
You will manage incidents, log activity in ServiceNow, and contribute to knowledge articles to enable self-service and efficient workflows. The role emphasizes service delivery and user satisfaction in a fast-paced environment.
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📌 IT Service Desk Agent II - Fast-Paced Tech Support Pro (Aguascalientes)
🏢 Scotts Miracle-Gro
📍 Aguascalientes
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.