Req ID: 357900

We are currently seeking a UNIX & SQL Production Support Engineer to join our team in Guadalajara, Jalisco, Mexico.

Qualifications
- Hands‑on development experience in Core Java with at least 3 years of experience
- Should have worked on few projects in Java tech stack
- Candidate should clear coding interview using CoderPad.io with us
- 6‑9 overall software experience
- Strong in Java
- Experience with SQL, Splunk, Git
- Hands‑on experience using ServiceNow and process workflow
- Hands‑on experience on AWS is preferable
- 3+ relevant experience on L3 support

Responsibilities
- Actively provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing. 3+ years of Java L3 production support hands‑on experience
- Work on supporting product servers and clients on cutting‑edge platforms, contributing to continuous improvement and continuous delivery
- Continually focus on enhancing the performance of the Java applications
- Experience working on databases and writing SQL queries




- Experience with using Splunk for debugging and log analysis
- Work effectively in collaboration with other team members
- Implement new tool functionalities to support changing business requirements
- Develop functions that automate provisioning and access management (primary/secondary controls)
- Develop functions that help improve user experience
- Provide technical feedback and support to development teams
- Perform detailed RCA of issues in production and implement corrective actions
- Validate collaboration and communication skills, being able to lead in a integral environment
- Understanding of Agile principles will be an added advantage
- Participate in requirements gathering, design, and implementation by collaborating closely with all stakeholders
- AWS certification is an added advantage

Equal Opportunity Employer

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without rega

📌 UNIX & SQL Production Support Engineer (Guerrero)
🏢 Ntt Data North America
📍 Guerrero