Service Delivery AnalystSkip to content* Contact us* Investors* Global | ENYour locationGlobal | EN* Worldwide + Integral | EN* Americas + Argentina | ES + Brazil | PT + Canada | EN + Canada | FR + Colombia | ES + Guatemala | EN + Mexico | ES + United States | EN* Asia Pacific + Australia | EN + China | ZH + India | EN + Japan | JP + New Zealand | EN + Singapore | EN* Europe, Middle East & Africa + Austria | EN + Belgium | EN + Czech Republic | EN + Denmark | EN + Egypt | EN + Finland | EN + France | FR + Germany | DE + Hungary | EN + Ireland | EN + Italy | IT + Luxembourg | EN + Morocco | EN + Netherlands | NL + Norway | NO + Poland | PL + Portugal | EN + Romania | EN + KSA | EN + Spain | ES + Sweden | EN + Switzerland | EN + UAE | EN + UK | EN* Insights* Industries* Services* Careers* News* About usCurrently in light mode# Service Delivery AnalystAguascalientesApply for this job* Permanent* Experienced Professionals* Delivery Excellence* ID 504986-en_US## Job Description#### Service Delivery ManagerWe are looking for a Service Delivery Analyst with strong expertise in the Travel Domain, who will act as a key liaison between internal teams and stakeholders, ensuring seamless delivery of online reservation services and operational excellence.This role is ideal for a proactive professional with strong analytical skills, technical knowledge in travel systems, and the ability to manage complex service delivery scenarios.## Job DescriptionYour Role* Act as the primary liaison between internal teams to ensure effective coordination and communication.* Support online reservation fulfillment processes and resolve customer inquiries.* Maintain tools, documentation, and resources for operational teams.* Analyze, troubleshoot, and escalate issues as needed.* Collaborate with cross-functional teams to define and improve: Standard Operating Procedures (SOPs), Client-specific requirements, Product configurations* Ensure adherence to internal policies, procedures, and compliance s

📌 Service Delivery Analyst (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes