Technical Inside Sales Representative II page is loaded## Technical Inside Sales Representative IIlocations: Mexico, Tlalnepantlatime type: Full timeposted on: Posted Todayjob requisition id: REQ-03401### At TDW we put people first - that means working everyday to ensure the pipelines that run through our communities are operating safely and reliably. What sets us apart is our expertise, experience and commitment.*Each day we dedicate ourselves to treating each other, our customers and our community with care and respect.*OverviewDevelop the knowledge and learn TDW processes to effectively liaise with customers and internal clients to prepare quotes, orders and customer complaints of TDW product &/or services to ensure exceptional customer experience.Key ResponsibilitiesPrimary duties may include, but are not limited to:* Manages the processing of orders in a timely and accurate manner (includes but is not limited to: determining appropriate TDW part number which defines the required product, change order maintenance,



establishes or negotiates delivery dates of customer requirements with the help of Master Scheduling and/or Manufacturing, order expediting as needed* Networks with other TDW functions to enable effective coordination of all customer issues such as complaints, inquiries on applications of TDW products, literature, plant tours/audits, shipment tracing, order expediting, customer inspections, etc., with the most appropriate TDW function equipped to address the issue, ensuring timely response to the customer through priority management of the open issues* Develops and maintains personal communications expertise (telephone, E-mail, written documents, and oral activities), as well as the communication systems expertise within the department to utilize current technologies in addressing the customers, as well as broadening the intracompany communications within TDW* Trains to prepare quotes by interpreting customer line specifications/requirements through RF

📌 Technical Inside Sales Representative II (Tlalnepantla de Baz)
🏢 T. D. Williamson
📍 Tlalnepantla de Baz