Job Description

ISP Reception Role Profile

Purpose of Role

The purpose of the Administration Assistant role is to provide comprehensive administrative and clerical support to ensure the efficient operation of the office or department. This includes managing communications, maintaining records, coordinating schedules, and supporting staff with day-to-day administrative tasks. The role is essential in enabling the team to function effectively by ensuring that office processes run smoothly and professionally.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Responsibilities

- Greeting and welcoming visitors, clients, and employees
- Answering, screening, and directing phone calls
- Responding to emails and general inquiries
- Scheduling appointments and managing calendars
- Checking in visitors and maintaining visitor records
- Handling incoming and outgoing mail and packages
- Maintaining an organized and professional reception area
- Providing basic information about the company, services, or office
- Assisting with administrative tasks such as data entry, filing, and document preparation
- Coordinating meetings, conference rooms, and office supplies
- Communicating with different departments and directing requests appropriately
- Handling confidential information professionally
- Supporting general office operations and other administrative duties as needed

- Provide general administrative support to the team, including typing, filing, scanning, and data entry.
- Manage incoming and outgoing correspondence, including emails, phone calls, and post.




- Maintain and update accurate records, databases, and filing systems (electronic and paper-based).
- Schedule and coordinate meetings, appointments, and room bookings; prepare agendas and take meeting minutes when required.
- Order and manage office supplies, ensuring stock levels are maintained.
- Assist in the preparation of reports, presentations, and other documents.
- Greet and assist visitors and clients in a professional manner.
- Ensure all administrative tasks are carried out in accordance with company policies and data protection regulations.
- Collaborate with other departments to support company-wide administrative needs and special projects as required.Principio del formulario

Final del formulario

Skills:

- Strong organizational and time management skills, with the ability to prioritize tasks effectively
- Excellent verbal and written communication skills
- High attention to detail and accuracy in all work
- Proficiency in Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint)
- Ability to work independently and as part of a team
- Good interpersonal skills with a professional and approachable manner
- Strong problem-solving skills and the ability to use initiative
- Discretion and confidentiality in handling sensitive information

Qualifications:

- Bachelor´s Degree Lic. Business Administration or equivalent (required)

Experience:

- Previous experience in an administrative role (typically 1–2 years minimum)
- Experience working in a fast-paced office or customer-facing environment
- Familiarity with general office equipment (e.g., printers, copiers, scanners)

ISP Commitment to Safeguarding Principles.

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging





ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding

and Health & Safety issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

📌 Admissions Officer (Jalisco)
🏢 International Schools Partnership
📍 Jalisco