Overview:At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.Come make an impact every day at Zebra.What We're Looking For:Serves as the post-sale creator of programs and calls to action to drive lifecycle retention and adoptionfor segments of customers to support Customer Success Executives, Account Managers or PartnerCustomer Success resources.



Uses in-depth knowledge of customer industry vertical business processesand product/solution use cases to drive and increase adoption and utilization of Zebra's products. Analyzeusage patterns and identify new or unutilized features to help customers/partners improve specificbusiness results and maximize value from the product(s). May recommend specific solutions to achievecustomer’s desired result. Responsibility for identifying opportunities and supportive CSE/AM/CHAM todrive additional revenue from assigned customers/partners, including upselling and cross-selling ofrelated products; accountable for renewal and retention results for accounts not covered by CustomerSuccess Executives (Zebra/Partner). Ensures best practices are adopted for product use. May coordinatewith product BU / servie delivery to create customer-facing communications on service/qualityimprovement programs for CSEs and AMs. May work across functional areas of the company, in

📌 Customer Success Specialist Mgr (Ciudad de México)
🏢 Zebra Technologies
📍 Ciudad de México