At A. Stucki Company, we’re all about innovation, engineering excellence, and keeping the rail industry on track—literally Founded in 1911, we’ve evolved into a powerhouse of businesses delivering cutting‑edge parts and services for rail systems worldwide. From dynamic control products and brake system components to springs, bearings, and track infrastructure, we’ve got rail covered. But we don’t stop there—our services include remanufacturing, repair, and more. Over a century strong, we’re redefining what it means to move the world forward, one railcar at a time.

What sets us apart?

Global Impact: Be part of a team that's making waves on a general scale. Your work at A. Stucki Company will contribute to solutions that transcend boundaries and impact lives.

Collaborative Culture: We value teamwork and collaboration. Our open‑door policy ensures that your ideas are not only heard but valued. Together, we build the future.

Continuous Learning: Embrace a culture of continuous improvement. At A. Stucki Company, we invest in your professional development,



providing resources and opportunities to help you reach new heights.

Diversity and Inclusion: We celebrate differences and believe in the strength of diversity. Join a workplace that encourages individuality and values the unique perspectives each team member brings.

We are seeking a proactive and detail‑oriented Customer Service & Operations Planner to support daily operations while delivering excellent customer experiences. This role bridges customer service and operational planning, ensuring customer needs are met efficiently through accurate scheduling, coordination, and communication across internal teams.

Key Responsibilities

Customer Service
- Serve as a primary point of contact for customers, handling inquiries, orders, and service requests
- Provide timely and professional responses via phone, email, or system platforms
- Resolve customer issues by coordinating with operations, logistics, and other depar

📌 Customer Service (Monterrey)
🏢 A. Stucki
📍 Monterrey