The Stellantis Customer Experience Organization is seeking a Electrical Warranty & Reliability Specialist to join the Quality team at the Stellantis Toluca Parts Distribution Center in Toluca, Mexico.
This position is responsible for managing and facilitating on-site quality reviews with Suppliers, Engineering, and Supplier Quality (SQ) teams. The Specialist will identify emerging field issues through the analysis of warranty-returned material and related data to determine failure modes, causes, and impacts. This role also supports the identification, implementation, and monitoring of corrective actions resulting from the analysis process while contributing to Warranty Recovery initiatives.
The successful candidate will have a proven track record of driving quality improvements through standardized manufacturing and quality processes. They will be a proactive problem solver with strong analytical capabilities and a demonstrated ability to resolve complex vehicle quality concerns.



This individual must be experienced in leading cross-functional initiatives and possess a broad understanding of automotive engineering, manufacturing, quality systems, and warranty processes.
The idóneo candidate is a high-energy, hands-on professional with excellent communication and leadership skills, capable of influencing stakeholders across all levels of the organization. They must demonstrate integrity, accountability, and a commitment to delivering world-class products and customer satisfaction.
Key Responsibilities
- Lead Electrical Component warranty and reliability investigations through the analysis of returned parts and warranty data.
- Manage all returned material activities for the Electrical area to support corporate quality initiatives and Warranty Recovery efforts.
- Facilitate technical reviews with suppliers, manufacturing plants, engineering teams, and SQ organizations.
- Identify emerging quality issues, determine root causes, and drive corrective action implementation

📌 Mexico Electrical Warranty (Toluca de Lerdo)
🏢 Stellantis
📍 Toluca de Lerdo