Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.To support our extraordinary teams who build great products and contribute to our growth, we're looking to add a Customer Services Representative located in Juárez Sur.Report to the Program Management Manager.
The Customer Services Representative's role involves:What a typical day looks like:Appropriately utilize system applications and resources to accurately and effectively in providing comprehensive and high-quality services for all customers' needs.Handle enquiries and resolve customer problems and complaints with care and efficiency and ensure one call resolution.Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or challenging customers.Experience in Electronic Industry (desirable).




The experience we're looking to add to our team:Intermediate English.Typically requires a bachelor's degree.Identify situations in which the customer requires further explanation or training and effectively provide a solution for the customer as needed.Interpret customer needs, recognize symptoms, causes and solutions.What you'll receive for the great work you provide:Pantry vouchersSaving FundChristmas bonusHoliday bonusMedical InsuranceLife InsuranceEM57Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.
We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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📌 Customer Service Representative (Ciudad Juárez)
🏢 Flex
📍 Ciudad Juárez