MissionHires is seeking a Head of Central America (Fintech) to launch, scale, and own growth across Central American markets.You will drive end-to-end market strategy, P&L;, partnerships, customer acquisition and retention, pricing, CX, and team leadership. Reporting to the Chief Commercial Officer, you will be the internal and external face of Central America, building a high‑performing regional team, forging trust‑based relationships with diaspora communities and commercial partners, and continuously improving performance through data‑driven experimentation.Preference for Mexico‑based candidates; international travel required.Responsibilities- Define and execute the vision, strategy, and go-to-market plan for Central America (sending and receiving markets)- Own market P&L;, delivering growth, unit economics, and profitability targets- Design and iterate customer acquisition, retention, pricing, and lifecycle strategies with a test‑and‑learn approach- Monitor and interpret growth, operational, and financial metrics to optimize execution and outcomes- Conduct user research and competitive analysis to recommend product and experience improvements- Build, deepen, and scale partnerships with diaspora communities and commercial partners across Central America- Serve as the external and internal face of Central America, representing the market to leadership and stakeholders- Collaborate cross‑functionally with Customer Service, Finance, Tech, Legal, Compliance, and People Ops to unblock execution- Establish and improve scalable growth tactics, processes, and playbooks for multi‑country expansion- Hire, lead, coach, and retain a diverse,



high‑performing regional team of growth managers- Set clear goals, timelines, and operating rhythms for the regional team and hold teams accountable- Report progress, insights, and needs to executive leadership with data‑backed recommendations- Travel internationally to meet banks, regulators, disbursal partners, internal teams, and customersRequirements- 7–15 years of experience in fast‑paced, high‑growth environments (e.G., startups, consulting or finance)- Proven track record launching and scaling markets with full ownership of growth and profitability (P&L;)- Experience building, developing, and leading multi‑regional teams- Advanced stakeholder management and partnership‑building skills, including work with diaspora communities and commercial partners- Strong analytical skills with demonstrated ability to make data‑driven decisions and run test‑and‑learn experiments- Understanding of the Central American regulatory landscape; financial regulation experience is advantageous- Ability to travel internationally on a periodic and ad‑hoc basis- Excellent cross‑functional collaboration skills across Customer Service, Finance, Tech, Legal, Compliance, and People Ops- Execution‑oriented with an 'own it' mindset; able to take ideas fromconcept to implementation- Mission‑oriented and passionate about tech for good and positive community impact- Organized, systems‑driven work style suited to a scrappy startup environment- Outgoing relationship‑builder with strong communication and presentation skills- Driven and comfortable operating in a fast‑paced, target‑oriented environment#J-18808-Ljbffr

📌 Head Of Central America (Fintech) - Mexico City, Cdmx (Ciudad de México)
🏢 MissionHires
📍 Ciudad de México