NTT DATA Services is seeking a Provider Clinical Service Desk agent to handle inbound calls for healthcare clients in a 24/7 call center. The role requires shift flexibility, including nights, weekends, and holidays, with account-specific training during day shifts. You will document incidents, strive for swift resolution of clinical application issues (Epic, Cerner, Mc Kesson, Meditech), and maintain a quiet workspace with reliable internet.
📌 Healthcare tech support agent — 24/7 call desk (Santiago de Querétaro)
🏢 Ntt Data
📍 Santiago de Querétaro
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