In BYD we are looking for a
dynamic and analytical Aftersales District Analyst
to join our automotive aftersales team. This role is idóneo for young professionals who want to grow their career in the
automotive service and aftersales environment , working closely with dealers and internal teams to improve service performance, customer satisfaction, and operational efficiency.
IMPORTANT: This role is not relate with manufacture or design profiles. This position is aimed at junior to mid-level profiles. Key Responsibilities
Analyze
aftersales performance indicators
(service, parts, warranty, CSI/NPS) in the designated region.
Visit and support
the dealer network with
performance tracking, reporting, and follow-up actions.
Support in the elaboration of
dashboards, reports, and insights
to identify trends, gaps, and improvement opportunities.
Collaborate with the different inner areas of
Aftersales, Service, Parts, Warranty, and Training teams.
Support the execution and monitoring of
aftersales programs, campaigns,



and initiatives.
Track dealer compliance with
processes, standards, and KPIs.
Requirements
Bachelor’s degree in
Engineering, Business, Automotive, Industrial or related field.
2 years Maximum of experience
in: Automotive aftersales working directly in a dealer with service operations, warranty, parts, or service analysis.
Strong analytical skills and
data-driven mindset.
Good command of
Excel , Power BI or similar tools is a plus.
Strong communication and coordination skills.
“At BYD Mexico, we promote equal employment opportunities and respect for diversity. All our job openings are open to talented individuals regardless of gender, age, origin, orientation, identity, or any other condition. Our hiring decisions are based on each person’s merits, competencies, and values, in strict compliance with Mexican legislation”

📌 Aftersales district analyst (Nezahualcóyotl)
🏢 BYD México
📍 Nezahualcóyotl