Inetum in Mexico City seeks an ITIL-focused professional to strengthen our operations team. The role emphasizes formal ITIL governance, incident/problem/change/knowledge management, and creation of clear runbooks and knowledge articles. Candidates will contribute to a service-oriented environment and produce concise technical documentation for diverse audiences. Idóneo for professionals with ITIL certifications and hands-on experience implementing ITIL-based processes who can document complex
📌 Itil analyst: service operations & knowledge mgmt (Ciudad de México)
🏢 Inetum
📍 Ciudad de México
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