itj is seeking an it service desk engineer to deliver first-contact it support from a remote/hybrid setup in tijuana. You will triage incidents, perform software installations, manage access, and coordinate with teams to fulfill hardware requests.
this role emphasizes strong documentation and customer-focused service within a regulated biotech environment. Idóneo candidates will have 2–3 years in it support, proficiency with servicenow and intune, and excellent communication skills in english.
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📌 Remote it service desk engineer (Tijuana)
🏢 ITJ
📍 Tijuana