'Team Oetiker' means connecting with over 2,000 people in 32 countries and at 13 manufacturing sites. We are the leading provider of high-end connecting solutions for automotive and industrial applications. Our clamps, rings, straps and quick connectors can be found on virtually every car in the world and in millions of home plumbing systems and appliances.

We are a privately owned, family-run business, with a long-term perspective and a focus on sustainable business success. Sound like a place where you want to be? Connect with us!

Position Summary Responsible for sales administration, contract review and sales support. Key activities include managing quotations, contracts, Production Part Approval Process (PPAP) requests, pricing, account adjustments, customer master files, reporting and part number management. Daily interaction with customers, sales staff, internal departments and intercompany business units.

Essential Functions Preparation and submission of quotations, including price creation, margin review and tracking

Perform Contract Review and manage customer Scheduling Agreements/amendments (Price changes) and contracts

Manage pricing files, and analysis, surcharge and rebate agreements

Review and process account adjustments

Manage part number files, create BOM and communicate special instructions

Manage and maintain Customer Master Data in Customer Relation Management (CRM) & Enterprise Resource Planning (ERP)

Coordinate credit approval / credit limits with the Finance Department

Understand customer requirements, receive and manage correspondence (Request for Quotes - RFQ’s, Drawings Samples, PPAP etc.)



and work with relevant departments

Inside support for sales engineers

Resolution of issues with Customers

Manage and track won/lost business and update, participate and help develop sales forecast

Review, track & control Customer Specific Requirements

Awareness and participation in World Class Operations (WCO) initiatives

Ensure compliance with all applicable safety and environmental regulations

Compliance to the Oetiker Management Manual – IATF 16949 & ISO 14001 EMS requirements Qualifications Knowledge, Skills, Abilities Administrative and computer skills required (MS Office and CRM/ERP software)

Detail oriented and good communication Skills (Interpersonal and Business Writing Skills)

Product Knowledge and desire to learn

Ability to work independently without supervision

Good problem solving skills

Knowledge of IATF 16949

Education / Experience College Diploma / Degree in Business Administration (preferred)

2-3 years of sales administration, customer service or related is preferred Additional Information Comprehensive benefit package Company match Pension Contribution

Opportunities for Advancement

Access to Online Learning

Climate controlled facility

Oetiker is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, sexual orientation, or any other legally protected status. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

📌 Sales Operations Specialist (San Pedro Garza García)
🏢 Oetiker Group
📍 San Pedro Garza García