maersk in mexico city is seeking a cx representative to deliver world-class customer service via inbound and outbound calls. The role coordinates with customers, delivery teams, stores, and warehouses to resolve last-mile issues and ensure a seamless experience.
the adecuado candidate has 2 years in a contact center or forwarding/freight role, with erp and excel skills (pivot tables & formulas) and english level around b1-b2. This on-site position emphasizes detailed, empathetic communication.
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📌 Global cx consultant: last-mile support & multichannel (México)
🏢 Damco Spain
📍 México
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